Frequently Asked Questions

Rules & Regulations

  • What is the entry rules for visitors at the guard house?

    In order to provide an expedited checkin process for visitors, it is recommend that all homeowners utilize the ABDi GateAccess website to manage their guest list. This app is also available in the iOS App Store or Android Play Store. Guests added to this list will be granted access to the community under the homeowners address without the need for security to make a phone call to the resident. Please keep in mind that only homeowners have access to manage their guest list, and security or management cannot receive phone calls to update guest lists. 

    All drivers operating a motor vehicle are required to have a valid driver’s license. Drivers without a valid driver’s license will be denied entry to the property.

    Drivers from parcel delivery companies (UPS, FedEx, USPS, Amazon.com, etc.) will be granted access to the community with proof they are deliverying to a resident address. If the parcel delivery driver is unable to show proof (package with shipping label) then a phone call will be made to the homeowner. 

    For food delivery services (Uber Eats, Delivery Dudes, Grub Hub, etc.), a call to the homeowner will always be made, regardless of if the company is on your guest list. 

    Residents attempting to bypass these procedures, such as allowing a guest to tailgate them through the resident entry, will be issued a vioulation. 

  • What are the guidelines for parking on the street?

    Street parking is only allowed during daylight hours (dawn to dusk). For even months (February, April, June, August, October, December) street parking is limited to the even address side of the street. For odd months (January, March, May, July, September, November) street parking is limited to the odd address side of the street. You car must face the direction of travel for the side of the street you are parking. Note: Failure to follow these guidelines will result in a fine and/or vehicle tow.

  • Can I park overnight at the clubhouse?

    Parking at the clubhouse is not permitted when the clubhouse is closed during the hours of 10pm-5am. If you have an extenuating circumstance that does not allow you to park overnight in your driveway (paver sealing, driveway repairs, etc.) then you may request a pass to park at the clubhouse. 

    A parking pass must be requested at least 48 hours in advance and requests must be submitted to the property manager via e-mail. A parking pass will be issued for you to pick up at the management office and must be displayed on the dash in order to avoid being towed. 

    Note: 48 hours means if you want to park overnight at the clubhouse on Friday, you must submit your request on Wednesday prior.

  • When are trash days and when can I put my garbage cans out?

    Trash days are on Tuesdays and Fridays and are collected by Solid Waste Authority of Palm Beach County.

    Trash cannot be put out before 6PM on the day before track pickup. On the day of collection, trash cans and recycling bins must be put away and out of sight by 11:59PM.

    Note: Putting out your trash before 6PM the day before collection, or leaving your trash out past the day of collection will result in an immediate violation.

  • What are the operating hours for the amenities (Pool, Clubhouse, Tennis, Basketball, Playground)?

    The clubhouse indoor amentities (Fitness Center, Aerobics Room, Kids Room, and Baskeyball Court) are open from 5am-10pm, 7 days a week.

    The social room hours are 9am to 5pm. 

    Ourdoor amentities (Pool, Tennis, Playground) are open from Dusk to Dawn. 

  • What is the speed limit in the neighborhood?

    The speed limit is 20MPH and is strictly enforced. PBSO will soon start patroling the neighborhood during random hours and tickets vehicles in excess of 20MPH.

  • Can I drive a golf cart on the neighborhood streets?

    Golf carts registered with the HOA are permitted to drive on the streets by licensed drivers. You may register your golf cart by visiting the management office. Proof of insurance is required when registering a golf cart and a renewal registration is due every year.

    Golf carts may not be operated on sidewalks or common area grass.

Architectural Reviews

  • What is an architectural review and why do I need to apply for one?

    Palm Meadows Estates has an ACC committee that oversees all architectural changes to your home. Any changes made to the exterior of your home requires a review process to make sure it is aligned with the HOA’s guidelines. Before commencing any exterior work, you must submit an application and include a $25 check payable to Palm Meadows Estates Homeowners Association, Inc. 

    Once the application is received, it will go through an approval process with the ACC Committe, and once approved by the ACC Committee, you may start the work. 

    Note: Applications for building a new pool require a $2,000 deposit that will be returned once the project is completed, the ACC has reviewed and closed the application, and there was no damage to common area property. Any damage discovered during construction or during the ACC review process will be deducted from the deposit. Damages exceeding the deposit will be assessed to the homeowner.

  • What is the architectural review application process?

    All ACC applications must be submitted electronically within the Resident Portal. Once logged in, visit the “Architectural Review” button on the left navigation menu. 

    This will show you a list of your current applications and their progress. Click the “+Submit Project” button at the top right to submit a new application. 

    Note: when filling out an application, include all details and attachments to prevent any delays from being reviewed. 

    Each application must be followed by a $25 application fee, which you can pay online via ACH or drop off a check to the on-site management office. 

    Applications for new pools also require a $2,000 deposit. 

    Once the application has been submitted, the payment received, and the deposit (if applicable) received, the ACC Committee will begin the review process. All updates to progress will be communicated through the Resident Portal. 

  • Are there guidelines for commonly submitted applications (Fences, Pools, Landscaping, etc)?

    Yes! We have a guide available in TownSq with all the architectural details you need to know for our most frequently submitted applications.

Prospective Buyers

  • What amenities does Palm Meadows Estates offer?

    Visit the About Our Community page to learn all about what PME has to offer.

  • What is the process to add a new Resident/Tenant/Occupant to a property?

    Prospective Buyers, New Tenants, New Occupants 

    An application needs to be filled out on TenantEV.com. Create an account and use the following application code to begin the application process: 11008

    Note: Do not pay for expedited processing, as the fee does not go to the HOA and does not expedite the review process.

    Occupants under the age of 18 do not need to apply, but still need to be listed as occupants on the TenantEV application. 

    Current Homeowners

    Please contact the Property Manager to add or make changes to occupants of the property. Occupants over the age of 18 must go through the same application process indicated above. Occupants under the age of 18 do not need to go through the process, but the Property Manager must still be notified of any changes.

    Keeping your occupant list up-to-date allows your occupants access to facility amenities (Clubhouse, Tennis, Pickleball, the Resident Vehicle Lane, etc.) and also allows them access through the vehicle guest lane in circumstances where they cannot access the resident lane (Rental Car, Transponder Not Working, etc.). 

  • How do I request an estoppel certificate?

    Please visit https://griddocs.castlegroup.com to submit your request. You may email estoppels@castlegroup.com with any questions related to your estoppel request or contact Castle Group’s Resident Services line at (800) 337-5850.